The objective of SAIDSA is to upgrade the quality and standards of electronic security in South Africa and to protect the public from unscrupulous, “fly-by-night” operators.
It is important to realise that when a security system is purchased; that an ongoing relationship is entered into between the purchaser and the security company concerned. The security company must have the required infrastructure and expertise to continuously support the relationship between itself and the customer.
All companies listed on SAIDSA’s Approved Register have complied in every way with stringent standards that have been laid down by SAIDSA regarding control room infrastructure and conduct, accredited installations and minimum acceptable reaction services. This Register of Approved Service Providers has been compiled to assist in making the right choice and is endorsed by the South African Police Service, the South African Security Federation and the Insurance Surveyors’ Association.
See link: http://www.saidsa.co.za/Memberfind.html
SAIDSA promotes three critical bylaws. The three relevant bylaws were drafted on a voluntary basis by members of the security industry in collaboration with SAIDSA’s technical team. The association undertakes annual inspections of all members to ensure that they comply with these bylaws, thus providing consumers with the assurance that certified systems are of the highest standards. One inspector is stationed in Johannesburg while the second one covers the areas from the Eastern through to the Western Cape.
These bylaws are:
- By-Law No 1 – Requirements for SAIDSA Approved Central Station
- By-Law No 3 – Requirements for SAIDSA Approved Armed Response
- By-Law No 5 – Requirements for Standard Installations for Domestic & Commercial
Advice to Business Owners
We would like to advise business owners to be pro-active in protecting their business. The following steps would point you in the right direction:
- Take your time in selecting the private security company – don’t decide only based on sales talk.
- Ask about accreditation, a number of cars and guards able to respond etc.
- Talk to friends and other clients about their experience with the security provider.
- More important – ask your insurer whether the security company is reputable – they might have several clients with such a security company and have a significant amount of feedback.
- Once you have decided on the security company, continue the discussion with the business insurer on the terms and conditions.
- What does your policy require about the alarm system – is it only a “stand alone” alarm making noise or is a “linked alarm” required.
- Compare pricing and don’t be afraid to ask what the premium difference would be should you install a more advanced system.
- Most important – if an alarm is required it may not be a decoration – it MUST be armed at the close of business – failure to do so may result in your claim being rejected!